First Choice Global Solutions Private Limited helps businesses streamline operations and improve customer experience through consulting, BPO operations, and customer support services—built for overseas clients with reliable communication and measurable outcomes.
We are a services company based in Bengaluru, India, supporting global businesses with operations, customer support, and technology consulting. Our approach is structured: clear communication, consistent execution, and measurable outcomes.
We help companies reduce workload, improve response times, and increase customer satisfaction by providing trained teams and standard processes across support, back-office, and consulting.
Operational consulting, workflow improvements, SOPs, documentation, and process setup.
Back-office support, data entry, verification, reporting, and administrative operations with SLAs.
Voice & non-voice support, email/tickets, live chat support, follow-ups, and structured workflows.
Lead qualification, outbound follow-ups, appointment scheduling, CRM updates, and pipeline support.
Website support, basic maintenance, operational automation guidance, and project coordination.
Daily/weekly reports, QA audits, ticket/call reviews, and continuous improvement.
Clear updates, structured handoffs, and documentation to work smoothly across time zones.
Simple SOPs, checklists, SLAs, and reporting to deliver reliable results and scale confidently.
Share your goals and we’ll suggest a simple plan (team size, coverage hours, tools, and reporting).
